![]() Most of the time this issue is caused by having multiple plugins installed on the computer. If that’s the case, it means the plugin wasn’t installed properly. Or it looks like it went through, but when you log in it says “no plugin installed”. Sometimes the plugin is installed but you still get prompted to install the plugin. If the plugin doesn’t work, check the next section. Once installed, refresh the page and log in using your username and password. When prompted, install the plug-ins in order that they appear. In this step, type the full IP address for your IP camera or recorder (for example or ) in the address (URL) bar at the top of the browser. Make sure to click Apply and OK on the Internet options pop-up. Disable ActiveX filtering, set Download signed ActiveX controls to prompt, and set Download unsigned ActiveX controls to prompt (same as shown on the image below).Ĭlick OK to close the pop-up. In the security, settings window scroll down until you see ActiveX controls and plug-ins. Close the pop-up window and select Custom Level on the previous page. Now you should add the full IP address of the recorder (DVR, NVR) or IP camera including the before the hostname DDNS or IP address.Īdditionally, make sure the small tick box labeled “Require server verification (https) for all sites in this zone” is NOT checked. Click on the green check that says “Trusted sites”, then click on Sites. On the Internet Options window, select the Security tab. ![]() This is the gear icon in the top right corner. Once you run Internet Explorer, click the Settings button and then select Internet Options. ![]() Configure Dahua plugin and ActiveX for Internet ExplorerĪs we mentioned earlier, make sure to run Internet Explorer (and not Microsoft Edge). If you can’t find it, simply type “Internet Explorer” on the Window’s search bar. Internet Explorer is the blue E with the gold ring around it. The plugin works on Internet Explorer only, and doesn’t get installed on Microsoft Edge (they block the controls). If you type the IP address of the device on the browser, the login screen will show but it will say “failed” or “error” once you enter your credentials.įor users of Windows 10, it’s important to make sure that you’re using Internet Explorer (and not Microsoft Edge).Īlthough both these browsers are made by Microsoft, they’re different. These instructions are valid for Internet Explorer only, the other browsers such as Chrome, Mozilla Firefox, and Safari don’t support the ActiveX controls which means you can’t access your system. This plugin allows the browser to fully access the Dahua IP camera, DVR, or NVR. If you intend to access your Dahua device via the web browser, it’s necessary to install the plugin and enable ActiveX controls.
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